Main Duties
- Collect, sort and process incoming post.
- Open, reference, scan and allocate documents to the correct case file.
- Notify the relevant team once all incoming post has been scanned and is ready for allocation.
- Process GP and medical records received by courier.
- Maintain and send the weekly spreadsheet to arrange courier collection of GP notes.
- Upload GP records, CCTV footage and other documents received by disk or USB.
- Process client Forms of Authority, allocate them to the relevant file and issue the required information.
- File, and securely shred documents as required.
- Report any issues or delays to the appropriate team member.
- Handle all client information, documents and records accurately, securely and confidentially in line with internal procedures.
- Provide general administrative support, including printing, binding and other reasonable duties as required.
Other Duties
- Actively participate in meetings
- Attending all required training.
- Effectively managing time to comply with duties and responsibilities.
- Understanding and adhering to procedures in the workplace on an ongoing basis
- Completion of induction on commencement of work and adherence to all HR policies and procedures on an ongoing basis.
Working Conditions
- Hours 8.45am 5.15pm, Monday Friday.
- Part Time opportunities available
Salary & Benefits
- Commensurate with experience.
- Company Pension
- 20 days flexible holidays 10 days fixed holidays to include public holidays.
Person Specification
- Experience in all Microsoft Packages
- GCSE English Language or equivalent
- Communication Skills in English Conversation
- Interpersonal Skills
- Time Management Skills
- Working to deadlines in pressurised environments
- Customer Service Skills
- Motivated by doing a good job
- Demonstrable commitment to Business goals, objectives and vision
- Taking Accountability
- Team Player
- Friendly Manner
- Professional Flexible Approach to Work/ Tasks
- Positive approach to work Ability to travel to & from court & client meetings as requested.
- Professional Appearance
Benefits:Group Life Assurance Pension Fund Health insurance
WHJS1_NI
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