Manager, Account Management, Global Partnerships

Overview

In diesem role you will manage and grow Mastercard’s most strategic global partnerships within the Global Digital Merchants & Marketplaces space. You will work closely with cross-functional teams to defend revenue with key partners, expand the pipeline, and articulate Mastercard solutions to customers. You’ll engage in strategy sessions, read product documentation, and help shape priority initiatives in fast-growing verticals. This is an opportunity to drive tangible impact at scale by linking payments with adjacent services and new business models. You will join a high-performance, collaborative team that values curiosity, adaptability, and clear, data-driven communication.

Responsibilities

• Defend and grow revenues with centralized global partners
• Manage day-to-day relationship activities and nurture new customer relationships to build a robust opportunity pipeline
• Foster connections across customer business units beyond payments and maintain relationships even when a sale is not imminent
• Participate in strategy sessions to define our right to play in rapidly expanding verticals
• Digest technical documentation and articulate Mastercard solutions to customers at a high level
• Identify, qualify, and progress product, services, and VAS opportunities within payments and non-payment domains
• Maintain the sales pipeline and track progress against customer priorities and revenue targets
• Utilize Salesforce for project tracking and pipeline management
• Coordinate with regional stakeholders and cross-functional teams to execute priority initiatives
• Leverage customer performance data and market insights to identify risks and opportunities
• Support strategic projects for the Digital Merchants & Marketplaces vertical, including in-person customer engagements

Key requirements

• Prior experience in account management, consulting, sales, business development, partnerships, payments, fintech, merchant payments or acquiring roles
• Strong quantitative, organizational, and project management skills with high attention to detail
• Experience with gaming platforms or willingness to learn; knowledge of Discord, Epic, Riot, Steam, PS5, Nintendo is a plus
• Adaptability and persistence to pursue opportunities in new industries and evolving verticals
• Comfort with ambiguity and cold outreach to new prospects
• Solid understanding of the payments acceptance value chain and related business models
• Clear written and verbal communication, with ability to engage across executives to analysts
• Curiosity about payments platforms, technology-driven business models, and ecosystem trends (e.g., digital payments, Open Banking)

• strong communication
• collaboration
• adaptability
• Salesforce
• data-driven decision making
• cross-functional project coordination

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