Relationship Manager – Healthcare

Overview

In this role you manage a national portfolio of Healthcare clients, delivering funding and banking solutions to help their businesses prosper. You act as a trusted advisor, liaising with intermediaries and coordinating bank-wide resources to meet client needs. The position emphasizes growth, risk management, and sector knowledge, with hybrid working and client meetings via Microsoft Teams. You contribute to a values-led, inclusive culture while shaping finance for good.

Pay / Benefits

• generous pension contribution up to 15%
• annual performance-related bonus
• share schemes including free shares
• discounted shopping
• 30 days’ holiday plus bank holidays
• wellbeing initiatives

Responsibilities

• Provide excellent client service and add value at every interaction as a trusted advisor
• Collaborate with Healthcare Intermediaries to support broker-led lending opportunities and manage deals to completion
• Offer funding solutions from Term Lending and Working Capital ranges tailored to client needs
• Foster relationships with Group Partner companies to deliver comprehensive banking solutions
• Manage risk and compliance for the client portfolio
• Engage in sector knowledge development and enhance personal capability

Key requirements

• Experience in delivering sustainable business growth with a client-outcome focus
• Strong knowledge of clients with specialist credit and sector understanding; use of digital tools to enhance client experience
• Growth mindset; ability to adopt tools that improve the client experience and demonstrate value
• Commitment to ethics and integrity across a broad client base

• growth mindset
• client-centric
• strong communication
• specialist credit and sector knowledge
• utilisation of digital tools for client delivery
• funding solutions (Term Lending, Working Capital)

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