Healthcare Specialist Service Engineer

Overview

In this field-based role, you will maintain and service Renal lab equipment to support life-sustaining dialysis in healthcare settings. You’ll work on-site with a cross-functional team to ensure system reliability, offer technical and commercial support, and contribute to continuous product improvement. The role combines hands-on maintenance with client-facing responsibilities, within Veolia’s environmental and healthcare portfolio. This is a stable, growth-focused position with a clear progression path and a strong emphasis on work-life balance.

Pay / Benefits

• Company vehicle + fuel card
• 23.5 days annual leave incl. birthday leave
• Enhanced pension scheme
• Eye care vouchers
• 24/7 virtual GP consultations
• Flexible benefits (e.g., private medical insurance option, Buy/Sell Leave, Cycle to Work)

Responsibilities

• On-site preventative and corrective maintenance, including commissioning and upgrades
• Provide after-sales technical and commercial support to clients
• Strengthen client relationships and advise on system reliability and productivity
• Troubleshoot faults to keep equipment running smoothly
• Participate in an on-call rota to support clients as needed

Key requirements

• Experience as a Service Engineer in Healthcare/Scientific market
• Driving licence (full UK)
• NVQ or higher in Mechanical, Electrical or Chemical Engineering or pursuing it (ideal but not essential)
• Strong client-facing and communication skills
• Excellent time management and ability to manage multiple projects
• Punctual and professional with focus on customer satisfaction

• Strong communication with clients
• Time management and prioritisation
• Professionalism and customer focus
• Knowledge of water treatment or wastewater plants (desirable)
• Mechanical/Electrical/Chemical engineering fundamentals
• Experience with servicing healthcare equipment, especially Renal lab equipment

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