Team Lead – International Construction Insurance

Overview

In this Team Leader role, you will guide a three-person team within our International Construction practice to protect and grow client relationships. You will balance retention with proactive new business development, leveraging deep construction insurance knowledge across North America, Latin America, and the Caribbean. You’ll provide technical expertise, coordinate with specialist teams, and shape risk management solutions and placement strategies. This role blends client leadership, pipeline development, and cross-functional collaboration to drive profitable growth. You will work in a dynamic, service‑driven environment that values process discipline and regulatory compliance.

Pay / Benefits

• 25 days annual leave
• private healthcare
• life insurance
• group income protection
• defined contribution pension scheme with up to 10% company match
• hybrid working options

Responsibilities

• Manage client relationships and tailor risk management solutions
• Maintain relationships with decision makers and budget holders
• Provide technical risk knowledge and coordinate with specialist teams
• Develop and implement pricing and placement strategies for new and existing clients
• Lead the team to ensure consistent client service
• Drive business development with a prospect pipeline, RFP responses, and new business presentations
• Promote cross-selling and collaborate across the business for account penetration
• Oversee placement management including revenue optimisation, compliance, data processing, and policy checking
• Deliver end-to-end client service aligned with operational standards and profitability targets
• Monitor KPIs/SLAs and support process improvements and corrective actions

Key requirements

• Experience in one or more targeted construction insurance markets (NA, LATAM, Caribbean)
• Proven track record of high-level client service
• Strong practical knowledge of strategic account development and applicable tools
• Experience in new business sales and converting prospects to clients
• Team management experience
• Ability to build effective relationships with clients, associates, insurers and external specialists
• Strong communication, negotiation and influencing skills
• Experience with processes and systems supporting client service delivery
• Professional qualifications such as ACII or similar (preferable)

• relationship building
• communication
• negotiation
• risk management solutions
• pricing and placement strategies
• pipeline management

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