Lead – Account Executive(Benelux and Nordics)

Overview

In this role you will drive growth in the Nordics by winning enterprise deals, expanding market presence, and maintaining strong executive relationships. You will lead the full sales cycle, from prospecting to closure, and work with cross-functional teams to deliver seamless customer experiences. You will articulate value, differentiate Freshworks as a trusted partner, and manage a disciplined pipeline with accurate forecasting. Travel as needed to engage customers and represent the company with purpose.

Responsibilities

• Execute territory strategies to win enterprise business and exceed targets
• Lead full sales cycle from prospecting to negotiation and closure
• Build trusted executive relationships and articulate Freshworks’ value
• Collaborate with cross-functional teams to deliver seamless customer experiences
• Develop and manage a robust pipeline with accurate forecasting
• Travel to connect with customers and represent Freshworks

Key requirements

• 5–8 years of quota-carrying SaaS sales experience in mid-market or enterprise accounts with a track record of exceeding revenue goals
• Business-level fluency in Swedish
• Strategic; ability to manage full sales cycles and engage diverse stakeholders
• Revenue-focused with strong prospecting, pipeline development, and forecasting skills
• Domain knowledge in solution selling and ability to position software (e.g., ITSM, IT infrastructure, EX platforms)
• Strong collaborator with a customer-first mindset and ability to build cross-functional partnerships

• customer-first mindset
• collaborative
• strategic stakeholder management
• SaaS sales
• solution selling
• ITSM

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