Overview
In this role you will support the messaging and IAM strategy for a flagship account in the aerospace sector. You will operate as a key escalation point, handle BAU tickets, and collaborate with projects on large-scale initiatives across Europe. The role combines on-prem Exchange administration with IAM fundamentals to protect communications and identity. You will work onsite part of the week and contribute to customer-focused delivery in a security-critical environment.
Pay / Benefits
- 25 days annual leave
- health cash plan
- life assurance
- pension
- flexible working arrangements
Responsibilities
- Act as a key technical escalation point for messaging and IAM issues
- Handle customer-focused BAU tickets for Messaging and IAM
- Collaborate with project teams on large-scale European initiatives
- Support ongoing patch management and security controls in messaging environments
- Contribute to SIEM/monitoring and problem resolution through root cause analysis
Key requirements
- On-prem Exchange experience (2019 preferred)
- Patch management across Exchange environment
- Email AV and spam protection knowledge (Cisco ESA or Fortimail a plus)
- Microsoft Active Directory at Enterprise/Multi-forest scale
- AD, OU, GPO understanding
- Strong troubleshooting and root cause analysis
- Single Sign-On/PKI knowledge
- Customer service
- Strong troubleshooting
- Cross-team collaboration
- Messaging engineering
- IAM engineering
- Exchange administration
…
