Lead Product Analyst – Onboarding

Overview

As Lead Product Analyst, you will deeply understand customer onboarding and account access needs, partnering with cross-functional teams to resolve key friction points. You’ll drive growth through data-driven insights while balancing security and user experience to deflect bad actors. You’ll work across domains to optimize onboarding, access, and AI-enabled insights, contributing to Wise’s mission of making money work better for everyone. This role offers cross-functional collaboration and impactful, customer-focused analytics.

Pay / Benefits

• Salary: 75,000 – 115,000
• Company Restricted Stock Units
• Hybrid working
• Paid annual leave
• Sick days
• Parental leave and other leave opportunities

Responsibilities

• Derive actionable insights from data to inform product decisions for onboarding and access
• Collaborate with product managers, engineers, and designers to iterate product changes based on insights
• Identify high-impact opportunities and advocate for better alternatives
• Build automated data pipelines and dashboards to enable data self-serve
• Define and report KPIs to track progress and impact
• Partner with cross-functional teams to explore AI-driven automation and insights

Key requirements

• Strong quantitative skills and hands-on data manipulation
• Advanced SQL skills and experience with data pipelines
• Experience with data visualization tools (Looker, PowerBI, Tableau) and Python/R
• Ability to translate business problems into analytical solutions
• Creativity in problem solving and prioritization in fast-paced environments
• Experience leveraging AI/machine learning techniques to improve analytics outcomes

• Strong communication
• Collaborative mindset
• Prioritization under pressure
• SQL
• Looker
• PowerBI

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