Company: Zendesk, Inc.
Location: London
Job Description:
Zendesk, Inc. is seeking a Senior Director to lead the EMEA Professional Services organization, shaping and delivering high-value customer engagements that align with business goals. You will build an AI-enabled, outcome-driven services model, partner across Sales, Product, Finance, and Engineering, and own the regional P&L.
You will manage Engagement Managers and consultants, coaching leaders to scale delivery while ensuring quality, margins, and customer value in a fast-paced SaaS environment.
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Posted: October 2nd, 2026