Director of Service Operations & Live Service Excellence

Company: Softcat plc
Apply for the Director of Service Operations & Live Service Excellence
Location:
Job Description:

Softcat plc is seeking a Head of Service Operations to lead the Unified Service Desk and coordinate the Service Operations team. This role involves setting operational standards and managing service delivery across multiple platforms.

As a leader, you will own operational control models and ensure high-quality service levels. Additionally, the position offers flexible working patterns, allowing for hybrid work and flexible hours, supporting a work-life balance.

#J-18808-Ljbffr…

Posted: October 2nd, 2026