National FM Operations Leader – Soft Services & Growth

Maxwell Stephens Recruitment is supporting a rapidly growing FM provider in appointing a National Operations Director – Soft Services. Based from Birmingham with regular national travel, this senior role shapes operational strategy, leads a dispersed team, and drives performance across a large national portfolio.

You will work closely with the senior leadership to deliver excellence, maintain strong on-site presence with teams and clients, and oversee KPIs, reporting and peak-period planning.

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