Technical Service Manager – Run Operations & Escalations

Company: Arrive
Apply for the Technical Service Manager – Run Operations & Escalations
Location: London
Job Description:

Arrive is seeking a Technical Service Manager based in London, with travel to Poole. You will bridge client relations and technical Run activities, guarding maintenance contracts while coordinating a technical team.

Your leadership will shield customers from escalations and ensure seamless incident resolution. The role requires a master’s degree in a technical field and at least five years in B2B/B2G contract management and technical coordination, with strong experience in Jira/ServiceNow and

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Posted: October 2nd, 2026