Senior Service Delivery Lead – Unified Communications

Mitel UK is seeking a Senior Service Delivery Manager to lead the delivery of complex Unified Communications and voice managed services for enterprise customers. You will act as the primary service advocate, drive governance, reviews and ensure contractual commitments are met.

With 10+ years in service delivery, you will coordinate cross-functional teams, manage incidents, support renewals, and strive for continuous service improvement while maintaining strong customer relationships and meeting

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