Growth & Retention Customer Success Manager

Celerity Limited in the United Kingdom is seeking a Customer Success Manager to drive value realisation, retention and expansion within the growth segment. You will own the customer lifecycle from onboarding through advocacy, building strong relationships that secure renewals and enable expansion.

Working with cross-functional teams, you will monitor NRR/NPS, manage a portfolio of 50-75 customers, and shape the Customer Success function as the company scales, delivering measurable outcomes for

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