Client-Facing IT Service Delivery Manager for Microsoft 365

Company: Nigel Frank International
Apply for the Client-Facing IT Service Delivery Manager for Microsoft 365
Location: Warrington
Job Description:

Nigel Frank International is recruiting an IT Service Delivery Manager for a Microsoft Gold Partner, working with a key managed-service customer. You will sit between the client and the consultancy’s service desk, bringing structure, clarity and reassurance to the service while ensuring the technical team can continue to deliver at pace.

You will build trusted relationships with senior client stakeholders, take ownership of service communications and escalations, and translate service activity

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Posted: October 2nd, 2026