Incident & Bug Lead — E‑commerce Site Reliability

Company: NET-A-PORTER
Apply for the Incident & Bug Lead — E‑commerce Site Reliability
Location: London
Job Description:

NET-A-PORTER is seeking an Incident and Bug Manager based in London to own live site incident triage and cross-functional coordination.

You will translate complex technical incidents into business-friendly updates, drive root cause analyses, and ensure timely remediation with Product and Engineering. The role supports Site Trading Management with a focus on maintaining uptime and optimal customer experience.

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Posted: October 2nd, 2026