Energy Customer Experience Architect

E.ON Next in the United Kingdom is recruiting an Energy Specialist to own the customer journey end-to-end, delivering proactive service by phone and email while expanding knowledge of energy market regulations. You will advocate for customers, drive improvements, and handle sensitive data with integrity.

We offer a flexible hybrid working pattern with 26 days of annual leave, generous pension, family-friendly policies, paid fertility and neonatal leave, and progression from Foundation to Expert

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