Retail Team Leader: Inspire & Elevate Customer Service

Company: WHSmith Careers
Apply for the Retail Team Leader: Inspire & Elevate Customer Service
Location: Dartford
Job Description:

WHSmith is seeking a Store Team Leader to guide and inspire a team to deliver exceptional customer service and meet business objectives on the shop floor. You’ll foster a culture of learning, recognition and development while ensuring a safe and welcoming environment for colleagues and customers alike.

You’ll lead from the front, support store colleagues across the area when needed, and build strong relationships through clear communication.

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Posted: October 2nd, 2026