Aftersales Manager: Lead Service & Satisfaction

Company: Car Planet
Apply for the Aftersales Manager: Lead Service & Satisfaction
Location: Enfield
Job Description:

Car Planet is seeking a dedicated Aftersales Manager to lead our aftersales department, shaping strategies to boost customer satisfaction and retention. You will oversee daily operations, staffing, scheduling, and budget management while delivering cost-effective service.

The role requires strong leadership, CRM proficiency, and a commercial mindset. You will handle escalations, coordinate with our Warranty partner, ensure FCA compliance, and report progress to the Workshop Manager.

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Posted: October 2nd, 2026