Program Manager

Candidates located outside of London will not be considered for this specific hiring requirement.

About Us:

INCO is a leading social enterprise on a mission to shape a more inclusive and sustainable economy that creates opportunities for all. We have teams and programs in over 50 countries around the world. Our work is split across 5 complementary activities:

• INCO Academy: skilling programs for individuals facing barriers to employment, leading to careers in fast-growing industries such as technology, sustainability, healthcare and more (400,000+ job seekers trained to date).
• INCO Kids: education and awareness programs empowering school-age learners with future-proof knowledge in technology, sustainability, citizenship and more (350,000+ learners supported to date).
• INCO Entrepreneurs: incubation and acceleration programs for underrepresented founders, and social entrepreneurs building and growing high-impact startups (2,000+ businesses supported every year).
• INCO Ventures: management company, in charge of impact investment funds to support the growth of start-ups and companies with social, environmental and territorial impact (€230M managed or advised).
• INCO Spaces: co-working, co-living spaces for social and environmental innovators and entrepreneurs who make the world a better place (Paris, Berlin, Warsaw, and more).

About the programme:

Are you part of the UK and Europe’s entrepreneurship landscape? Are you passionate about working on impactful initiatives supporting small businesses to harness new technology?

We are seeking a highly motivated and experienced Program Manager to work across multiple entrepreneurship training and microgrant programs with a specific focus on the UK and Europe. You will actively contribute to all program stages, from process ideation to the execution, ensuring all KPIs are met. You will work collaboratively with a group of Program Managers supporting operations. As a Program Manager, you will be responsible for setting up and managing all processes related to the application scouting and review, program design and implementation, stakeholder engagement, impact monitoring, reporting and administrative tasks. You’ll also have the chance to collaborate with other INCO entrepreneurship programs globally, working with impact focussed tech startups, exchanging best practices, contributing your expertise, and providing support as needed. You will support us to build a network of relevant entrepreneurship ecosystem partners in the UK and Europe, and be the main point of contact of the different stakeholders involved in program implementation such as trainers, mentors, and researchers. The ideal candidate will have a strong background in project management, incubation and acceleration programs, and a strong understanding of the entrepreneurship / social impact / small business ecosystem.

Your responsibilities:

• Work towards programmatic goals, coordinate with the team, plan and prioritize effectively to deliver high quality results to our direct beneficiaries and partners.
• Collaborate across teams to exchange expertise and contribute to the synergic development of INCO’s entrepreneurship programs.
• Design and implement acceleration programs.
• Leverage existing networks and create new ones to raise awareness about our programs (actors such as nonprofits, local institutions, accelerators, investors, ecosystem actors).
• Recruit and engage key stakeholders for program implementation (trainers, mentors).
• Review applications for compliance with selection and evaluation criteria.
• Collaborate with our communications teams to plan and monitor online recruitment campaigns.
• Work with our legal team to comply with all processes.
• Facilitate live sessions throughout the program, ensuring participants stay engaged and maintaining consistency and cohesion across all sessions.
• Communicate with the selected entrepreneurs, trainers and mentors regarding all the necessary information regarding the program and sharing relevant opportunities/events.
• Create meaningful connections with entrepreneurs, alumni and mentors through dedicated community-building activities.
• Share program impact stories and milestones by identifying relevant communication materials (with support from our communications team).
• Perform analytical, monitoring, and administrative tasks related to the program.
• Lead the organisation of both virtual and in-person events, such as enterprise competitions.

Qualifications:

• Experience and networks in the entrepreneurship ecosystem.
• Experience in entrepreneurship incubation, acceleration, or training programs.
• Excellent written and verbal communication skills in English.
• Skilled in facilitating workshops, panels, and events (virtual and in-person).
• Experience in managing stakeholder relations, demonstrated ability to develop lasting relationships with a vast array of stakeholders.
• Strong project management skills, with experience in remote teams being a plus.
• Adaptable and effective in dynamic environments where coordination across different teams is essential.
• Flexible approach and an ability to operate effectively in a changing environments.
• Highly organized and precise, with proven ability to prioritize within complex projects.
• You are resourceful, able to work and make decisions independently but ready to ask for help when needed.
• You are open-minded, collaborative and committed to maintaining close links with your team through regular and transparent communication.

Desired skills and experience:

• Solid command of productivity tools (e.g., Gmail, Slides, Sheets, Slack, Monday.com, Typeform, Hubspot).
• Experience with impact data collection, analysis, and communication.
• Experience building and nurturing online communities within the entrepreneurial ecosystem.
• Experience with using qualitative and quantitative research to inform program implementation.
• Experience working with entrepreneurs and understanding of the entrepreneurial landscape.

At INCO, we offer a stimulating environment that fosters growth, creativity, and trust. As a part of our globally expanding company, you will experience a dynamic learning atmosphere reminiscent of a startup, providing you with a high degree of trust and creative freedom. We invite applicants who are passionate about using technology to foster inclusive and sustainable growth to join our dynamic team. Together, we can make a significant impact on the world.

INCO is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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