Customer Operations Lead: Orders & Partnerships

Company: Ferrero
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Job Description:

Ferrero is seeking a Customer Service Analyst to join our central operations, acting as the link between customers, sales teams, supply chain and logistics partners to ensure orders are managed end-to-end with precision.

You will drive improvements in processes, monitor forecasts, manage orders against plans, maintain records, and collaborate with 3PLs to meet service targets while upholding Ferrero’s customer-centric standards.

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Posted: October 2nd, 2026