Senior Customer Success Lead — Remote-First & Data-Driven

Company: Firefish Software
Apply for the Senior Customer Success Lead — Remote-First & Data-Driven
Location: Glasgow
Job Description:

Firefish Software is seeking a Customer Success Senior Executive to help recruitment agencies maximise value from Firefish CRM.

You’ll build trusted relationships, uncover opportunities, and use data to drive adoption and client success across our remote-first environment. You’ll translate customer needs into improvements, coach users, and collaborate with the wider team to help customers achieve their goals.

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Posted: October 2nd, 2026