Claims Support Advisor – Outbound Customer Care

The AA is seeking a Customer Service Advisor to join the front-line claims team in Tunbridge Wells on a hybrid basis (3 days in the office). The role runs 37.5 hours per week, Monday to Friday, 8:30am-5:30pm, with a PAYE rate of £12.73 per hour.

Start date is 19 October 2026 for an initial 6-month contract with a view to permanency, subject to performance. As part of a fast-paced, supportive environment, you’ll guide customers through their claim journey, staying informed and delivering the

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