Company: Plymouth Community Homes
Location: Crownhill
Job Description:
Plymouth Community Homes is seeking a Senior Customer Experience Advisor to shape outstanding customer experiences and coach a team of Customer Experience Advisors across channels. Reporting to the Customer Experience Supervisor, you will be a trusted mentor, driving service excellence and continuous improvement in customer journeys.
You will onboard new colleagues, provide training, and share best practices to elevate outcomes for customers and colleagues alike.
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Posted: October 2nd, 2026