Guest Experience Team Lead – Retail Customer Service

Company: Flutter Entertainment Plc
Apply for the Guest Experience Team Lead – Retail Customer Service
Location: Glenrothes
Job Description:

Paddy Power is seeking a Customer Service Team Leader to welcome customers in our retail shops and deliver best-in-class service. You will engage warmly with visitors, ensure they have an outstanding experience, and promote our online and retail products.

You will lead by example in a fast-paced betting retail environment and drive customer satisfaction. The role includes hosting customers, achieving shop goals, and supporting training for new colleagues.

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Posted: October 2nd, 2026