Digital Banking & Customer Experience Consultant

Company: HSBC Holdings plc
Apply for the Digital Banking & Customer Experience Consultant
Location: Harrow
Job Description:

HSBC Holdings plc is seeking a Customer Service Consultant to deliver outstanding service in our branch network in Harrow. You will educate customers on digital platforms, assist with complex banking needs, and promote financial inclusion with a focus on vulnerable customers.

Training is provided in-branch, with a 9-day course over three weeks. The role offers a full-time 35-hour week with a starting salary of £27,200 and a discretionary annual bonus.

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Posted: October 2nd, 2026