Customer Care Manager: Lead Aftersales & Service Team

Company: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Apply for the Customer Care Manager: Lead Aftersales & Service Team
Location: Maidstone
Job Description:

Our client in Maidstone is seeking an experienced Customer Care Manager for the Main Dealer Aftersales Department. You will lead the front-of-house Aftersales operation and a team of four Service Advisors to deliver outstanding customer experiences.

With at least 1 year in the motor trade, you will handle customer care and escalations, drive customer satisfaction KPIs and contribute to continuous improvement across the service department.

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Posted: October 2nd, 2026