Senior Complaints Officer – Hybrid (1 Day WFH)

Company: Arbuthnot Latham
Apply for the Senior Complaints Officer – Hybrid (1 Day WFH)
Location: London
Job Description:

Arbuthnot Latham is looking for a Senior Complaints Officer to join their centralized complaints team in Greater London. The role involves investigating and resolving client complaints, ensuring adherence to regulatory standards and delivering first-class customer service.

The ideal candidate will have a strong background in Financial Services, excellent communication skills, and the ability to work under pressure. The position includes a hybrid work model allowing one day a week from home, along with competitive benefits.

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Posted: October 2nd, 2026