Company: Coding Black Females Ltd
Location:
Job Description:
Roku seeks a Technical Support Manager to lead a distributed IT support team across EMEA and India, delivering high-quality employee IT support and driving continuous improvement. You will own end-to-end operations from incident response to onboarding, and collaborate with Security, People Ops, and Network Engineering.
The role emphasizes setting and maintaining SLAs, building a follow-the-sun model, and guiding automation to scale support across global offices.
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Posted: October 2nd, 2026