EMEA Human Resources Control Manager – Vice President

Company: JPMorgan Chase & Co.
Apply for the EMEA Human Resources Control Manager – Vice President
Location: London
Job Description:

Control Management is an independent function within Human Resources that advises, counsels, and challenges the business on risk mitigation strategies, and evaluates the effectiveness of processes, risks, and controls.As a Control Manager aligned to EMEA and providing support globally, you will be focusedon four areas:Risk Identification & Assessment,Control Design & Evaluation,Issues & Control Deficiencies, andControl Governance & Reporting.You will bring independent challenge, practical solutions, and a continuous improvement mindset, partnering closely with Human Resources leaders and Country Heads to embed strong, scalable controls across key employee experiences and support safe, well-governed change.

Job Responsibilities

  • Provide dual-hatted Control Management support for EMEA regional coverage and global, cross-product control projects.
  • Provide independent risk challenge through targeted reviews, issue analysis, and root-cause identification.
  • Partner with HR stakeholders as a trusted advisor, embedding a continuous and integrated risk assessment approach to support change initiatives and product transformation.
  • Lead end-to-end delivery of assigned cross-product control projects/programs from initiation through implementation and closure.
  • Support internal and external review readiness by ensuring clear documentation, evidence, and timely closure of action plans.
  • Own responsibility for one or more EMEA countries, engaging regularly with country leadership on emerging risks, local developments, and control priorities.
  • Support regional risk and control governance forums (agenda setting, materials, facilitation, and follow-up actions).
  • Partner with second line and independent assurance teams (e.g., Operational Risk, Compliance, Legal, Data Privacy, Resiliency, Internal Audit) to align on key risk themes and outcomes.
  • Support internal and external review readiness by ensuring clear documentation, evidence, and timely closure of action plans

Required qualifications, capabilities, and skills

  • Relevant experience in project management, operational risk, controls, control management, audit, or a related risk discipline
  • Understanding ofoperational risk managementframeworks and practices, including risk identification, control assessment, issue management, and reporting.
  • Demonstrated ability to assess risk across regulatory, legal, operational, and reputational dimensions
  • Demonstrated strong delivery discipline by turning objectives into structured plans, managing dependencies and milestones, and driving initiatives to completion in a matrixed, multi-stakeholder environment.
  • Strong analytical and problem-solving skills, with the ability to synthesize complex information into practical guidance, clear actions, and concise updates for senior leaders.
  • Strong written and verbal communication skills, including the ability to translate complex topics into clear actions

Preferred qualifications, capabilities, and skills:

  • Experience covering Human Resources process areas such as recruitment, compensation, payroll, benefits, mobility, talent development, or employee relations
  • Operations, particularly payment / funds transfers experience
  • Experience working within a global organization supporting geographically dispersed teams.
  • Experience driving control simplification and automation (for example, shifting from manual checks to preventative or system-based controls)

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Posted: October 2nd, 2026