- The Solutions Architect II is responsible for providing presales support to Barracuda’s customers. This role facilitates workshops, validates technical requirements, answers advanced technical questions, delivers product demonstrations, manages POV/POC process, and collaborates with sales teams on sales opportunities. It also follows up with prospective customers during the evaluation phase to ensure they have the necessary support and information
- Works on gathering client requirements, performing fit-gap analysis and shaping high level client solutions based on Barracuda’s products
- Manages technical engagements, such as briefings, proof of concepts and architectural design sessions
- Contributes to the delivery of workshops, bootcamps, and trainings necessary to build partners’ technical skills
- Delivers compelling product demonstrations and presentations to showcase the features and benefits of network security solutions
- Works on projects involving the task of qualifying opportunities, validating technical requirements, and providing appropriate product recommendations to ensure customer needs are met
- Answers technical questions, overcomes objections, and helps sales position against competitive solutions to secure customer buy-in
- Responds to RFI’s and RFP’s and engages with appropriate internal resources like sales, product management, product marketing, CSE’s, and others when necessary to help close opportunities
- Conducts security assessments and audits of client networks to identify vulnerabilities and recommend solutions for remediation
- Follows up with prospective customers during the evaluation phase to ensure they have the necessary support and information
- Collaborates with sales teams to ensure the smooth transition of projects from pre-sales to post-sales phase and offer guidance on network security design and configuration based on client requirements
- Leverages specialized sales engineering knowledge in breadth and/or depth to a variety of issues/projects within the team
- Works in a project-oriented manner contributing towards team-level goals
- Works closely with channel solutions teams to identify customer needs and provide tailored solutions
- Assists channel solutions team in analyzing sales data and/or developing strategies for sales’ process improvement
- Works with Key Channel Partners and Distributors to help them build Competence
Benefits
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities
- Equity, in the form of non-qualifying options
Knowledge of Email Security platformsNetwork & Infrastructure Security: hands-on experience with WAN/LAN, VLANs, VPNs, routing, firewalls, QoS, and SNMPData Protection: Knowledge of server and cloud backup solutionsMicrosoft 365: knowledge of the M365 suite and its administrationExcellent English language both written and verbalExcellent analytical and troubleshooting skills with strong attention to detailBachelor’s / master’s degree in sales, business administration or equivalent experienceAbility to work efficiently and effectively under pressure, while changing and realigning prioritiesAbility to close business while achieving a high level of customer satisfaction5+ year of experience in sales operation, consulting, sales engineering or equivalent in the IT industry, preferably in SMB/mid-marketsUnderstanding of Security across six threat vectors, email, users, remote users, networks, applications with a demonstrated passion and understanding of the Email and Security markets
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