Key Account Manager (Sales) – Maternity Cover

As a Key Account Manager, you will be responsible for sales performance and profitability across designated accounts. You will manage day-to-day customer relationships, coordinate internal teams and turn agreed account priorities into action. You will work with senior sales leaders on longer-term strategy and selected senior stakeholder engagement.

Key Responsibilities:

• Own sales performance and profitability for assigned accounts, tracking results and taking action to address risks and opportunities.
• Coordinate internal resources across marketing, GTM, retail, commercial and supply chain teams to deliver agreed sales targets and account priorities.
• Identify and develop opportunities to grow accounts and deepen customer partnerships, working with senior colleagues on significant strategic opportunities.
• Build effective relationships with customer stakeholders and support engagement with senior decision-makers, drawing on senior leadership where appropriate.
• Build quarterly promotional plans and drive quarterly negotiation.
• Contribute to account plans and translate agreed strategy into clear actions, owners and timelines.
• Maintain a hands-on, results-oriented approach, resolving issues quickly and keeping delivery on track.

Requirements:

• Experience: Solid experience in sales and account management, preferably within mobile or related tech industries.
• Mindset: Commercial, practical and results-driven, with the determination to overcome obstacles and deliver agreed outcomes.
• Self-motivated and driven to achieve and deliver results
• Skills: Strong communication, influencing and coordination skills, with the confidence to take ownership and follow through.
• Tech-savviness: A passion for technology and the ability to explain product innovation and differentiation clearly.
• Commercial Judgement: Ability to use customer and performance insights to spot opportunities and make sound recommendations.
• Collaboration: Ability to work across functions, clarify responsibilities and keep agreed actions moving.
• Proficiency: Good working knowledge of Microsoft Office tools.
• Adaptability: Comfortable working at pace and adapting to a fast-changing environment.
• Cultural Intelligence: Ability to build rapport with people from diverse cultural backgrounds.

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