OIC/MOJ RTA Claims Handler –Salary circa £32,000
This isa great job for someone who enjoys helping people throughchallenging situations and wants to make a real difference when itmatters most. You’ll have experience handling Road Traffic Accident(RTA) claims and be confident managing your own caseload. If youenjoy building relationships, solving problems and delivering greatcustomer outcomes, we’d love to hear fromyou.
We support you to shine DLG LegalServices is a legal services business, wholly owned by Aviva plcbut operating independently as a law firm that is fully regulatedby the Solicitor Regulation Authority. Joining us means combiningthe expertise of a specialist law firm with the support andopportunities that come from being part ofAviva.
A bit about thejob:
You’ll join our Claims team withinthe legal services department and help customers move their RoadTraffic Accident claims forward with confidence. You’ll manage avaried caseload of litigated and non-litigated claims, workingclosely with customers, legal representatives and colleagues toachieve fair outcomes. Your expertise will help us deliverexcellent customer experiences while maintaining high technicalstandards. You’ll make important decisions, provide clear guidanceand keep claims progressing efficiently. You’ll also help usimprove the way we work so we can continue being there for ourcustomers when they need usmost.
Skills and experiencewe’re looking for:
- Experience handling RTA PI claims end-to-end within aninsurance or legal environment.
- Knowledge ofthe Official Injury Claim (OIC) and MOJ process for personal injuryclaims.
- Strong communication skills and theability to explain complex information clearly.
- Excellent organisation skills and the ability to managecompeting priorities.
- A customer-focusedapproach with experience working towards service or performancetargets.
Whatyou’ll get for this role:
Ourpurpose – with you today, for a better tomorrow – is a promise wemake to our colleagues too. And one of the ways we live up to thatpromise is by investing in you. We have so much to offer when itcomes to being an Aviva colleague.
- Salary circa £32,000 (depending onlocation, skills, experience, and qualifications)
- Bonus opportunity: 6% of annual salary Actual amountdepends on your performance and Aviva’s.
- Generous pension scheme – Aviva willcontribute up to 14%, depending on what you put in.
- 25 days holiday plus bank holidays,and you can choose to buy or sell up to 5 days
- Aviva-funded Private Medical Benefitto help you get expert support when you needit
- Make your money go further – Up to 40%discount on Aviva products, and other retailerdiscounts
- Up to £1,200 of free Aviva sharesper year through our Matching Share Plan andshare in the success of Aviva with our Save As YouEarn scheme
- Brilliantlysupportive policies including parental andcarer’s leave
- Flexiblebenefits to suit you, including sustainabilityoptions such as cycle to work
- Make adifference, be part of our Aviva Communitiesand use your 3 paid volunteering days to helpothers
- We take yourwellbeing seriously with lots of support andtools
Take a look to learn more. Put a salaryinto this calculator to see what your total Aviva Reward couldbe.
Aviva is foreveryone:
We’re inclusive andwelcome everyone – we want applicationsfrom all backgrounds and experiences. Excited but not sure you tickevery box? Even if you don’t, we would still encourage you toapply. We also consider all forms of flexible working, includingpart time and job shares.
We flexlocations, hours and working patterns to suit our customers,business, and you. Most of our people are smart working – spendingat least 50% of their time in our offices every week – combiningthe benefits of flexibility, with time together withcolleagues.
To find out more aboutworking at Aviva take a look here
We’dlove it if you could submit your application online. If you requirean alternative method of applying, or if you have any queries inrelation to the vacancy, please send an email tobeatrix.rozsa@aviva.com.
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