VIP Remote 2nd-Line IT Support Technician

Company: Greenhouse Software, Inc.
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Job Description:

Techary is seeking a 2nd Line Support Technician to deliver remote technical support to end users. You will address escalations, provide VIP support, and participate in out-of-hours on P1 incidents with a strong customer-first mindset.

Responsibilities include resolving tickets, supporting Windows/macOS/M365/AD/Exchange, and collaborating with the TechOps team to improve reliability and documentation.

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Posted: October 2nd, 2026