Company: Places for People
Location: Northwich
Job Description:
Residential Management Group (RMG) is seeking an experienced Complaints Team Manager to lead the delivery of a high-quality complaints service for customers and residents across a diverse property portfolio.
You’ll shape and deliver our complaints strategy, ensuring investigations are thorough and outcomes fair, while aligning with regulatory requirements. You’ll also drive improvements using CRM, automation and AI to enhance workflows and quality assurance.
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Posted: October 2nd, 2026