Membership Care & Retention Specialist (Glasgow)

Optical Express in Glasgow City Centre is seeking a Membership Services Associate to support patients on our Direct Debit accounts and ensure service continuity. You will handle inbound/outbound contact, resolve account issues, and coordinate lens dispatches in a fast-paced environment.

The role emphasizes empathy, clear communication, and discretion when handling confidential information. You’ll receive full training, 33 days annual leave, and access to our employee benefits including free eye

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