Broadband Support Advisor: Escalations & Tech Help

Company: Giacom
Apply for the Broadband Support Advisor: Escalations & Tech Help
Location: Prudhoe
Job Description:

Giacom in Prudhoe is seeking a motivated Customer Service Advisor to support our Broadband team. You’ll provide exceptional support to our partners, handle complaints and escalations, and manage reseller orders using our mainframe internal systems.

This role rewards accuracy, clear communication and the ability to multi‑task under pressure. Full technical training is provided, and you’ll have opportunities to grow within Giacom’s platform that connects resellers with the best IT, Comms and Cloud

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Posted: October 2nd, 2026