Café Team Leader: Drive Joyful Customer Service

Company: Dunelm
Apply for the Café Team Leader: Drive Joyful Customer Service
Location: Cambridge
Job Description:

Dunelm’s Pausa coffee shop in Cambridge seeks a dynamic leader to drive exceptional customer experiences. This role is hands-on, 35 hours per week, with pay from £13.85/hour rising to £14.41/hour and an annual equivalent of £25,207 rising to £26,226.20, plus overtime.

You’ll lead a team, set the tone, and ensure every visit feels like a warm welcome home. You’ll empower colleagues, monitor CSAT, and translate feedback into action.

#J-18808-Ljbffr…

Posted: October 2nd, 2026