Patient Welcome Team Lead — Front Desk & Care

Company: Penrose Health
Apply for the Patient Welcome Team Lead — Front Desk & Care
Location: London
Job Description:

NHS in South East London is seeking a Hands-on Welcome Team Lead to supervise the front-of-house team, ensuring a warm, efficient patient welcome across sites. You’ll coordinate rotas, support busy clinics, and monitor reception standards while maintaining patient privacy and high service quality.

Reporting to the Site Operations Manager, you’ll coach staff, escalate issues and help improve patient flow and safety. This role is permanent and full-time.

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Posted: October 2nd, 2026