Brand Info
Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.
BASELINE INFORMATION
JOB TITLE: Drainage Engineer
JOB TYPE: Permanent
LOCATION: Stoke
TYPE: Field-Based
Brand Info
Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.
PURPOSE OF THE ROLE
As a drainage engineer, you’ll be responsible for diagnosing and resolving drainage issues for residential and commercial clients. You’ll work with the latest equipment and technology to deliver high-quality service and ensure customer satisfaction.
Key Responsibilities
- Emergency call-outs and planned maintenance for drainage investigations and repairs
- Investigate, diagnose and resolve issues using CCTV surveys, high-pressure water jetting, rods etc.
- Carry out drain clearance, descaling, root cutting, patch lining and minor excavations
- Liaise directly with customers to explain issues and solutions
Experience/Skills/Knowledge
EXPERIENCE:
- Previous drainage experience
- Full UK Driving Licence
- Customer-Facing Experience
- Drainage tanker experience (desirable)
Skills / Knowledge
- Excellent customer service and communication
- Comfortable using mobile apps and technology on-site
- Problem-solving attitude with attention to detail
- Plumbing knowledge (desirable)
What We Offer
- Competitive OTE – overtime opportunities and performance bonuses
- Company Vehicle and Fuel Card
- Full Uniform and PPE provided incl tools and equipment
- Training and development opportunities
Job Types: Full-time, Permanent
Benefits
- Company car
- Company pension
Experience
- Drainage: 1 year (preferred)
Licence/Certification
- Driving Licence (required)
Work Location: On the road
Brand
DMD UK Drain Doctor
#J-18808-Ljbffr…