IT Service Desk Analyst – First-Line Digital Support

Norfolk and Suffolk NHS Foundation Trust is seeking a Service Desk Analyst to be the first point of contact for Digital Services customers and provide first-line Digital Support. The role covers incident handling, service requests, problem management and knowledge management, with a focus on delivering excellent customer service.

You will work within the Service Desk Team supporting clinical and business priorities, with opportunities for ongoing training and development in a welcoming

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