First & Second Line IT Support Technician – Helpdesk Pro

Newcastle United is seeking an IT Support Technician to join our IT Service Delivery Team in Newcastle upon Tyne. You will provide first and second line IT support across our sites, helping users via phone, email and in person, ensuring excellent service and timely resolution.

You will log and resolve helpdesk tickets, support PCs, printers, Office apps and Active Directory, and coordinate with third-party suppliers as needed. A rota for matchday support is included.

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