Office Manager

We are seeking an experienced and proactive Office Manager to support our fast paced and changing environment. This role is to be an integral part of the senior management team, facilitating departmental operations, managing escalations, coordinating meetings, and providing administrative support to ensure smooth day-to-day operations. This is a full-time office-based role based in our Head Office in Borehamwood (North London).

• Stand-up & Meeting ManagementRun regular stand-ups, ensure briefing items and prepared accordinglySchedule relevant people for stand-upsEnsure any preparation is identified & completed ahead of meetingIf required, attend meeting to take notes, identify follow-up actions and ensure they are completed
• Responsible senior point of contact for day-to-day issuesAssist with general office mattersKnow where the senior people are and who is designated “Lifeguard” for each teamFor technical issues, take responsibility to see things through and ensure the right people are bought in & things are communicated clearly.For cross-team issues (eg technical issue where billing team required), help connect teams or answer queries where possible
• Office & HRAssist with recruitment and onboarding of new employeesPoint of contact for HR mattersCompany socials & team building activitiesAttend reviews & help create training development plans
• Admin/Secretarial Support for DirectorsManage the Escalations queue and handling the Escalation lifecycle – from triage to resolutionInbox and Calendar Management
• Internal Project ManagementKeeping timelines & deliverables on track and holding stakeholders accountableR&D – working with Project Manager to help manage tasks assigned and keep things moving

Requirements

Ideal applicants will be able to demonstrate excellent organisational skills:

• 5+ years of experience
• Discretion & confidentiality are a must
• Be proactive and a problem solver
• Be able to work quickly and multi-task where required
• Be fully proficient in Microsoft Office, strong Excel skills would be a bonus
• Be interested in technology and learning the business functions
• Experience working in a fast-paced business
• Experience in Project Management would be beneficial

The role is based in our Head Office in Borehamwood (North London).

#J-18808-Ljbffr…