Customer Experience Manager – Front End Leader

Company: B&M Retail Limited
Apply for the Customer Experience Manager – Front End Leader
Location: Dundee
Job Description:

B&M Retail Limited in Dundee is seeking a Customer Service Manager to lead the front end of the Kingsway Retail Park store. You’ll drive fast, friendly service and own the customer journey from entry to exit.

In this permanent, full-time role you’ll manage a team across days, evenings and weekends, delivering high standards and strong KPIs while creating a welcoming store atmosphere for customers.

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Posted: October 2nd, 2026