Customer Experience Team Lead

Radius Limited in Salford, United Kingdom, is seeking an experienced Customer Service Team Leader to drive a high-performing team and deliver exceptional customer experiences.

You will mentor and motivate staff, monitor performance against key metrics, lead training, resolve escalations with empathy, and implement QA processes.

Collaborating with senior management, you will plan workloads, communicate results, and foster a culture of engagement, quality and continuous improvement.

#J-18808-Ljbffr…