Parts Advisor

Company: Additional Resources Ltd
Apply for the Parts Advisor
Location: Norwich
Job Description:

An exciting opportunity has arisen for a Parts Advisor to join a well-established car dealership, providing vehicle sales, servicing, repairs and parts support to customers across the region.

As a Parts Advisor, you’ll ensure the workshop and customers receive the right parts efficiently, working closely with technicians, suppliers and service teams.

This full-time role offers basic salary of £27,700 with OTE up to £32,000 and benefits.

Responsibilities

  • Supplying parts to workshop and retail customers.
  • Identifying, sourcing and ordering the correct parts.
  • Checking availability, costs and expected delivery times.
  • Monitoring stock levels and completing regular stock checks.
  • Receiving, checking and storing delivered parts correctly.
  • Processing invoices and maintaining accurate records.
  • Working closely with Service and Sales teams.
  • Liaising with suppliers and manufacturers.
  • Handling customer enquiries professionally by telephone and face-to-face.
  • Maintaining an organised and efficient Parts Department.

Candidates from the following background will be considered:

  • Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Consultant, Parts Specialist or in a similar role.

What we are looking for:

  • Approx. 2 years of experience as a Parts Advisor.
  • Experience working within a motor trade Parts Department, ideally within a dealership environment
  • Strong customer service skills and a professional approach
  • Background in using computerised parts and stock management systems; ideally Pinnacle.
  • Commercial awareness with the ability to identify opportunities to increase parts sales
  • GCSE or equivalent qualification
  • A full driving licence

What’s on offer:

  • Competitive salary
  • Company pension
  • Employee discount
  • Free parking
  • Life insurance
  • Referral programme
  • Sick pay

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Posted: October 2nd, 2026