Hotel Reservations & Guest Care Specialist

Dakota Hotels in Manchester is seeking a telephone-based reservations specialist to secure bedroom and dining bookings while delivering exceptional guest service. You will train Reception on packages, tailor stays to guest needs, and collaborate with Guest Relations to recognise repeat guests and Loyalty App members.

Proficiency with PMS and strong admin skills are essential. Dakota offers a welcoming culture, discounts, wellbeing perks, career development and rewards, with full time hours and

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