Contract Support: SLA-Driven Ops & Client Service

Company: Invictus Group
Apply for the Contract Support: SLA-Driven Ops & Client Service
Location: London
Job Description:

Invictus Group in London is seeking a proactive Contract Support professional to provide comprehensive client-facing operations support, managing calls and emails with accuracy and timeliness.

You will liaise with site teams and head office, raise and track work orders, and ensure contract scope is followed while meeting SLAs. Strong communication, organisation, and MS Office skills are essential in this role with experience in Dynamics/Maximo being beneficial.

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Posted: October 2nd, 2026