Company: Uptrix
Location: London
Job Description:
Uptrix in London, UK is seeking a Customer Experience Specialist to be the first line of contact for users, turning issues into opportunities and building loyalty through thoughtful conversations.
You’ll provide responsive support via chat, email, and social platforms; simplify complex issues; work with product, design, and support to improve the customer journey; gather feedback to shape features; and help optimize support workflows.
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Posted: October 2nd, 2026