Environments & Global Batch Manager, Assistant Vice President

Overview

In this role you will define and govern end-to-end environment and batch capabilities across complex client programs. You will coordinate with Product, Technology, Operations, Delivery, and Client teams to ensure readiness, testing support, conversions, and go-live success. You will lead governance, strategic planning, and operational oversight to drive stable, efficient batch processing and environment readiness. This role offers impact across large-scale implementations and opportunities to shape/process improvements in a global, cross-functional setting.

Pay / Benefits

• inclusive development opportunities
• flexible work-life support
• paid volunteer days
• vibrant employee networks

Responsibilities

• Define and drive end-to-end environment and batch strategy aligned to program objectives
• Develop readiness roadmaps, governance frameworks, stakeholder matrices, and dependency models
• Establish standards, controls, and governance processes for testing, conversion, deployment, and operational readiness
• Identify opportunities to standardize, optimize, and automate environment and batch capabilities
• Lead environment planning, configuration, integration, and readiness activities across testing and implementation phases
• Manage environment inventories, configuration standards, dependencies, support ownership, and connectivity requirements
• Coordinate readiness for feature testing, integration testing, BUAT, CUAT, conversion activities, onboarding, and vendor integrations
• Own end-to-end batch architecture, visualization models, and operational designs
• Define batch processing requirements, schedules, dependencies, SLAs, and support models
• Standardize batch documentation and drive alignment across tech, product, and operations
• Ensure operational readiness through monitoring, support frameworks, reporting, and escalation processes
• Define and coordinate conversion strategies, data seeding, and data readiness planning
• Support end-to-end testing, conversion events, and production readiness activities
• Oversee batch reporting, performance monitoring, issue management, and root cause analysis
• Drive continuous improvement initiatives focused on stability, performance, cycle-time reduction, and automation
• Serve as central coordination point across Product, Technology, Operations, Delivery, Release Management, and Client stakeholders
• Lead environment and batch governance forums, review sessions, and readiness assessments
• Communicate program status, risks, dependencies, environment readiness, and batch performance to leadership and client stakeholders
• Facilitate cross-functional decision making and issue resolution throughout the lifecycle

Key requirements

• Experience in environment management, batch operations, implementation delivery, platform operations, or enterprise technology programs
• Strong understanding of testing lifecycles, release management, data conversion, operational readiness, and batch processing frameworks
• Proven ability to lead cross-functional initiatives involving multiple stakeholders, systems, and dependencies
• Strong communication, problem-solving, organizational, and stakeholder management skills

• communication
• problem-solving
• organizational
• environment management
• batch operations
• release management

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